Tuesday, February 18, 2020

Crisis communicate Essay Example | Topics and Well Written Essays - 1000 words

Crisis communicate - Essay Example The videos were watched by at least 1 million people all over the world until the videos were finally pulled out of the social media almost two days later (Jacques, 2009). Vice President of Corporate Communications, Tim McIntyre, carried out an analysis of the situation within the first 24 hours of the release of the videos and reached the conclusion that the videos were not a prank. This led to his communication, both externally and internally, with the concerned audience that included but was not limited to the security head, senior management team, and social media people. McIntyre collaborated with GoodAsYou.org, the consumer watchdog organization, that alerted the top management of Domino’s about the videos, that led to the identification of the workers as Michael Setzer and Kristy Hammond. Customer’s requests were started to be responded to by the company on Twitter by Tuesday. Common questions of the customers included whether the videos were released deliberately by the company or if the management was surprised at the release; why the management had not issued an official statement about the videos; and what would the management do about the whole crisis (Jacques, 2009). President of Domino’s Pizza, Patrick Doyle, officially recorded an apology by Wednesday which was uploaded on YouTube. The crisis was captured in case studies and articles by a host of bloggers and journalists over the following many days. This paper provides an analysis of the crisis communication strategies used by Domino’s Pizza after an unfortunate incident it experienced in 2009. The Arthur W. Page Society is charged with â€Å"embracing the highest professional standards; advancing the way communications is understood, practiced and taught; and providing a collegial and dynamic learning environment† (Arthur W. Page Society, 2015a). On its website, the Arthur W. Page Society enlists these

Monday, February 3, 2020

Love how auditing can ensure a good relationship between principle and Research Paper

Love how auditing can ensure a good relationship between principle and agents - Research Paper Example Audits enhance economic prosperity, expands the variety, number and the value of transactions that people are prepared to enter into. In recent years, however, in the light of corporate scandals, auditors are witnessing demands to improve audit quality, globally. The UK is seeing changes to promote greater transparency, but there are demands to further improve the system. The question is to how and to what extent this issue can be addressed (Bohren, Oyvind, 1998).   In order to understand all the outstanding queries, it is inevitable to have an understanding what audit means to all the parties involved in the dealings. We must ask ourselves as to what the sole purpose of an independent audit is and what are the elements that enclose the role of audit? The main reasons in the conflicts between the principles and the agents are, the principles lack trust in their agents because the information and motives are different of both parties, principles, whether rightly or wrongly, they think that the information that is being passed on by their agents is not accurate, and there is no uniformity of motives between the both parties. It is important to understand how this essential tool of audit has been developed over a period encompassing hundreds of years; it is important to understand its purpose and how useful it has become. In the domain of economy, the audits of financial data is publicly available nowadays, many factors and interests come into pla y. In this situation, a simple audit is not likely to be able to answer every question but it surely starts things up. Agency Theory defined the perception of connection for agreements which may reduce the conflicts between resources holders. Principle is the regulatory and the authoritative body to handle one or more agents at a time. The concept of Agency Theory come into being in early 70s, however it has the long diverse history